0Introduction
This Privacy Policy ("Policy") describes in detail how lb88 casino collects, uses, and protects the personal information gathered through its website and mobile application. By using our platform, you are considered to have agreed to this Privacy Policy.
Lb88 casino takes your privacy seriously. We only collect the information strictly necessary to provide our services. Your data is never sold to third parties.
In brief: lb88 casino follows international standards in technology and policy to keep your personal data secure. If you have any questions, feel free to reach our support team at any time.
1What Data We Collect
Lb88 casino may collect your information in several ways. The types of data collected are detailed below.
Information You Provide Directly
Information you provide when registering an account or using our services:
- Full name, date of birth, and nationality
- Email Address & Mobile Number
- Residential Address
- National ID or passport details (for KYC verification)
- Payment details (bKash, Nagad, bank account numbers, etc.)
Automatically Collected Information
Information collected automatically while using the platform:
- IP Address & Device Type
- Browser type and operating system
- Login times, session duration, and page visit history
- Game history, bet amounts, and transaction records
- Cookie & Local Storage Data
Information Received from Third Parties
In some cases, we may receive information from trusted third parties such as payment processors, identity verification services, or fraud prevention agencies. This data is used solely for security and legal compliance purposes.
| Type of Information | Purpose | Retention Period |
|---|---|---|
| Identity Information | Account Registration & KYC Verification | 5 years after account closure |
| Payment Information | Transaction Processing & Refunds | 7 years for legal requirements |
| Gaming History | Responsible Gaming Monitoring | For the lifetime of your account |
| Technical Data | Security & Fraud Prevention | 12 months |
| Contact Information | Support & Notifications | 3 years after account closure |
2How Your Information Is Used
Lb88 casino uses your personal information only for specific, legitimate purposes. The primary uses are outlined below:
Service Delivery & Operations
- Creating, verifying, and maintaining your account.
- Processing deposit and withdrawal transactions.
- Managing games and storing results.
- Providing bonus and promotion benefits.
Security & Legal Compliance
- Identity verification (KYC) and anti-money laundering compliance.
- Preventing unauthorized access to your account.
- Submitting required reports to the licensing authority.
- Detecting and investigating suspicious activity.
Responsible Gaming
By analyzing your gaming patterns, we can identify potentially problematic behavior early and provide support when needed. This is entirely for your protection.
Contact & Support
- Sending important account-related notifications.
- Responding to support tickets.
- Sending promotional offers with your consent.
Important: You can opt out of marketing communications at any time. However, service and security-related messages cannot be disabled, as they are essential to protecting your account.
3Cookies & Tracking Technologies
Lb88 casino uses cookies and similar technologies to improve platform performance and personalize your experience. Cookies are small text files stored on your device.
Cookie Type
- Essential Cookies: Required to maintain login sessions and ensure security — cannot be disabled.
- Performance Cookies: Monitors page load times and errors.
- Functionality Cookies: Remembers language preferences and personal settings.
- Analytics Cookies: To understand user behaviour — with your consent.
Cookies can be managed or deleted at any time through your browser settings. Note that disabling essential cookies may cause some services to not function properly.
5Data Protection Technology
Lb88 casino uses industry-leading technology to protect your data. Our security framework is multi-layered, ensuring your information is defended against any threat.
- 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
- AES-256 Storage Encryption: Sensitive data stored in the database is encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Regular Security Audits: Regular penetration testing conducted by third-party security experts.
- Firewall & DDoS Protection: Server-level intrusion prevention.
- Real-Time Monitoring: 24/7 system monitoring and detection of unusual activity.
Keep in mind, however, that no method of transmission over the internet is 100% secure. Always use a strong password and never share it with anyone.
6Your Rights
As an lb88 casino user, you have specific rights over your own data. We respect those rights and are here to help you exercise them.
Right to Access Your Information
You have the right to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
Under certain conditions, you may request that your personal data be deleted.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be temporarily suspended.
Right to Data Portability
You may request a copy of your data in a structured, portable format.
Right to Object
You can object to marketing messages or profiling.
Contact our support team to exercise your rights. Requests are typically processed within 30 days.
7Protection of Minors
Lb88 casino is strictly for users aged 18 and above. We do not knowingly collect information from minors or allow them to open an account.
Age is verified at registration and confirmed again during the KYC process. If an underage account is detected, it will be closed immediately and all associated data will be securely deleted.
For Parents: If your child has accidentally created an account, please contact our support team immediately. We will take swift action.
8Policy Updates & Contact
Lb88 casino may update this Privacy Policy from time to time. For significant changes, you will be notified at least 14 days in advance via your registered email or a platform notification.
Continued use of the platform after any changes constitutes acceptance of the revised policy. The latest version will always be available on this page.
For privacy-related complaints or inquiries: Contact our 24/7 support team. Email: [email protected]
Why lb88 casino's Privacy Practices Are Trustworthy
End-to-End Encryption
Every transaction and piece of personal data is protected with 256-bit SSL encryption, applied both in transit and at rest.
Internationally Licensed
Lb88 casino operates under an international gaming license and is required to comply with strict privacy regulations set by its licensing authority.
Your Data Is Never Sold
Your personal data is never sold to third parties. Only limited information is shared with approved partners strictly for the purpose of delivering our services.
You're in Full Control
You can opt out of marketing messages, download your data, or request deletion at any time from your account settings.
Data Deletion After Defined Periods
Each type of data has a defined retention period. Once it expires, the data is securely and automatically deleted — no unnecessary data is retained.
Transparent Policy in Bengali
We believe that understanding builds trust. That's why this entire Privacy Policy is written in plain, straightforward language — no complex legal jargon.